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Asurion | Company Profile

Company Directory for Asurion

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Asurion

Overview

Asurion is a global technology protection and support company based in Nashville, Tennessee. Founded in 1994, it has evolved from a roadside assistance provider into the largest tech care company in the world, serving over 300 million customers. The company specializes in device protection, extended warranties, and tech support services for wireless devices and a variety of consumer electronics and appliances.

Offering a range of services, Asurion provides protection plans for smartphones, tablets, gaming systems, and smart home devices. Tech support is provided through acquisitions like Soluto, combining live assistance with app-based support. With the ownership of uBreakiFix, Asurion expanded into technology repairs, enabling fast in-person solutions. Asurion Home+ extends coverage to smart home devices, and strategic partnerships with major wireless carriers help the company reach millions of mobile device users globally.

Basic Information

Industry information technology & services
Founded 1994
Revenue $12B
Headquarters 1101 Church St, Nashville, Tennessee 37203-3421, United States
Languages English
Alexa Ranking 36610

Contact Details

Key Focus Areas & Initiatives

  • Mobile protection plans
  • Mobile security apps
  • Technology protection for consumer electronics and appliances
  • Extended warranties
  • Tech support services
  • Device repair solutions
  • Device insurance coverage and plans
  • Device diagnostics and troubleshooting
  • Smart home device protection
  • In-home and on-site repair services
  • Customer support tools and services
  • Device lifecycle management
  • Collaboration with wireless carriers
  • Device data recovery and transfer assistance
  • Seamless claims and support process
  • B2C and B2B device protection solutions

Technologies Used

  • AWS SDK for JavaScript
  • Amazon AWS
  • Chartbeat
  • DreamHost SSL
  • Google Tag Manager
  • Mapbox
  • Microsoft Office 365
  • Mobile Friendly
  • MongoDB
  • Nginx
  • OneTrust
  • Optimizely
  • Outlook
  • Qualtrics
  • React Redux
  • Route 53
  • VueJS
  • WP Engine
  • dynaTrace

Affiliated Organizations & Regional Branches

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