Air India Express | Company Profile

Company Directory for Air India Express

Air India Express

Overview

Air India Express is a low-cost airline based in Gurugram, Haryana, India, and is a wholly owned subsidiary of Air India. Established in April 2005, the airline focuses on providing affordable connectivity on short-haul international routes, primarily serving the Indian expatriate community in the Middle East and Southeast Asia. It operates a point-to-point model with multiple hubs across India.

As part of the Tata Group since its privatization in 2021, the airline is undergoing a merger with AIX Connect to streamline its low-cost operations. Featuring a modern fleet of approximately 115 aircraft, including Boeing 737s and Airbus A320s, it offers over 500 daily flights to 41 domestic and 17 international airports. With a digital-first approach, it provides a user-friendly mobile app and website, enhancing the travel experience with personalized services, hot meal options, and a strong focus on comfort and Indian hospitality.

Basic Information

Industry airlines/aviation
Founded 2004
Revenue 90M
Headquarters Block 4, Vatika One on One, Gurugram, Haryana, 122007, India
Languages English
Parent Organization Tata Administrative Services (TAS)

Contact Details

Key Focus Areas & Initiatives

  • Short-haul international flights
  • Affordable air travel for Indian expatriates
  • Digital booking platform and mobile app
  • Point-to-point operations with multiple hubs in India
  • Merger with AIX Connect under Tata Group
  • Modern fleet of Boeing 737s and Airbus A320s
  • Personalized in-flight services and meal options
  • Focus on Indian hospitality and comfort
  • Connectivity to Middle East and Southeast Asia
  • Loyalty benefits programs
  • Operational efficiency and direct-to-consumer travel services
  • Sustainability initiatives

Technologies Used

  • AT Internet
  • Adobe Media Optimizer
  • Akamai
  • Bing Ads
  • Bootstrap Framework
  • Cedexis Radar
  • DoubleClick
  • DoubleClick Conversion
  • DoubleClick Floodlight
  • Facebook Custom Audiences
  • Facebook Login (Connect)
  • Facebook Widget
  • FullStory
  • Google AdSense
  • Google AdWords Conversion
  • Google Analytics
  • Google Analytics Ecommerce Tracking
  • Google Dynamic Remarketing
  • Google Font API
  • Google Play
  • Google Tag Manager
  • Linkedin Marketing Solutions
  • Microsoft Azure Hosting
  • Microsoft Office 365
  • Mixpanel
  • Mobile Friendly
  • Multilingual
  • Outlook
  • SOASTA
  • Sendgrid
  • Trustpilot
  • Twitter Advertising
  • Vimeo

Affiliated Organizations & Regional Branches